Policies

COVID Precautions & Policies
All Art Strong employees are vaccinated. Masks are optional for children 5+ and staff.  If a child develops a fever or feels ill while at the studio, a parent/guardian is required to pick up within 1 hour.

COVID Make Up Policy
If your child contracts COVID they are not allowed to enter the studio until they have quarantined for 5 days and have a negative test result. Should you miss any classes or camps during this time you are eligible to make up those missed days within your current class session or semester.

There are no refunds given for missed camps or classes. 

If the studio needs to close due to a staff exposure or case, a credit or a refund will be issued. 

Make Up Classes (Little Explorers & Art Explorers)
Make ups must be completed within the session that you are registered for. You are permitted 1 makeup class per session (space permitting).  If you don’t use your makeup class before your session ends it will be forfeited without credit and refunds. 

After School Cancellation Policy
If you cancel your After School session more than two weeks prior to your start date, you will receive a refund minus a $25 administrative fee per day you are registered in a semester long session (i.e if you signed up for Fall After School on Mondays and Wednesdays, you will be charged a $50 admin fee if cancelling). If you cancel within 2 weeks of your start date, no refunds or credits will be issued. 

If you cancel for any reason after the 1st of the month, you will not receive a refund or credit for any missed days throughout that current month. 

You are eligible to make up 2 days of After School per session. Notice must be given 24 hrs before your missed class to be allowed a makeup.   

Week Long Camps 

  • 2 weeks or more from camp start date: Refund minus a $100 cancellation fee (per child per week that you are registered for). No credits. 
  • Less than 2 weeks from camp start date: No credits or refunds will be given (exceptions only for a dated positive COVID test)

 

Day Camps

  • 1 week or more from camp start date: Refund minus a $25 cancellation fee.
  • Less than 1 week from camp start date: No credits or refunds will be given (exceptions only for a dated positive COVID test)

Adult & Me Classes
One adult per child registered for the class will be allowed in the studio for all Toddler classes (non drop off)

Strollers are not permitted inside the studio due to space limitations. You are welcome to leave them right outside the studio but we are not responsible if they are lost or stolen. 

Please check individual class page for our cancellation policy. 

Coupons
Coupons are only valid for the class or event that they are specified for. Sibling codes are only valid for siblings that are signing up for the same class/event. Any inappropriate use is subject to order cancellation. 

General Policies

Art Strong NYC can prohibit a family from attending a class/session due to disruption to the class or harm caused to another child. If you are removed from a class or session you will receive a refund minus the classes that you participated in.